Working at Burrow Down Residential Home

There were comprehensive risk assessments in place covering all aspects of the service and support provided. Learning from incidents and investigations took place.

One staff member said, 'I have never felt I am going to work, always feels like going home. That stress free feeling gives me the opportunity to offer as much as I can...' Staff felt respected, supported, and valued.

The registered manager was visible in the service, approachable and took a genuine interest in what people, staff, family, and other professionals had to say.

People took part in arts and crafts, making lip balms/scrubs... sold by people at a local monthly market. People also sold compost and eggs... community and staff link with a local football team.