Last updated: 9 February 2026
"Staff feel supported with good morale and positive culture, but basic activities and occasional staffing shortages due to sickness hold it back."
Medicines were generally well managed. Some medicines risk assessments needed to be put in place, and this was addressed immediately by the registered manager.
There was a positive culture within the service. Staff were attentive, polite and showed a patient attitude.
There were sufficient numbers of staff deployed to meet the needs of people living in the service. Some staff commented there had been some shortages due to sickness and holidays.
Staff had received an induction into the service and were suitably trained to meet people's care needs with refresher training taking place as required.
Staff told us the morale of the staff team was good and they felt supported by the registered manager and deputy manager.
There were some activities occurring, but staff required further training to ensure they met everyone's needs, particularly those people living with dementia.
Only basic activities like music sessions and picture cards with no dedicated coordinator or varied programme, so the role is mostly routine personal care.
There were some activities occurring, but staff required further training to ensure they met everyone's needs, particularly those people living with dementia.
Staffing is adequate but staff say they've been busy at times with shortages from sickness and holidays.
although we were told by staff at times there had been some shortages.
Only standard induction and refresher training, no specialist courses or funded qualifications.
Staff had received an induction into the service and were suitably trained to meet people's care needs with refresher training taking place as required.
AI Generated
Last inspected: October 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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