Working at Burnley, Pendle & Rossendale Short Break Services
Haddon House, Burnley, BB11 4DT
Operated by Lancashire County Council
7 bedsResidential homes
Workplace Score
8.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 8.0/10
Key Finding
"Staff feel exceptionally supported with excellent morale, low turnover and strong safety, although activities lack a dedicated coordinator."
Safety & Risk
9/10
✓
2022: Rigorous cleaning schedules... Staff had been trained in infection control... Infection prevention and control audits took place; Per 2019: Accidents and incidents... audited for trends... open culture of learning... positive risk taking with a positive outcome.
Staff Culture
9/10
✓
Per 2019 comprehensive inspection: Morale was excellent... Staff told us they felt exceptionally supported and appreciated... 'I love it. I absolutely love it'... 'The management is brilliant. They really listen... best managers ever'.
Staffing Levels
8/10
✓
Per 2019 comprehensive inspection: Morale was excellent at the service and turnover of staffing was kept very low. Two staff members had worked at the service for over 20 years; 2022: There were sufficient staff to provide continuity of support should there be a staff shortage.
Training & Dev
7/10
✓
Per 2019 comprehensive inspection: All staff were trained in positive behaviour support (PBS)... Staff completed appropriate training which enabled them to deliver person-centred care... Specific training around autism were provided.
Management
8/10
✓
Per 2019 comprehensive inspection: Staff felt extremely well supported by the registered manager who had high standards... The team felt listened to and their experience and knowledge of individuals was acknowledged by the registered manager.
Programmes
6/10
✓
Per 2019 comprehensive inspection: 'We try and help people to achieve something... visiting Manchester football museum and Knowsley safari park'... 'supported a young man to Horses and Ponies Protection Association (HAPPA)'... 'supporting a new service user for swimming'.
Points to consider
Varied activities like trips to safari parks, horse riding, and swimming make the role more interesting, but no dedicated coordinator or specialist programmes to really enrich every shift.
Per 2019 comprehensive inspection: planned rotas around activities... visiting Manchester football museum and Knowsley safari park... HAPPA... swimming, but no mention of coordinator or named specialist programmes.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews