Working at Burn Brae Lodge
Prospect Hill, Corbridge, NE45 5RU
Operated by Bridge Care Residential Limited
31 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.8/10
Key Finding
"A family-oriented culture and approachable management stand out, but agency staff use during outbreaks and basic training hold it back."
Safety & Risk
7/10
✓
The service was safe. Medicines were managed in a safe way. The provider continued to have safeguarding systems in place to protect the people who lived at the home.
Staff Culture
8/10
✓
The culture of the home is one of an extended family. Relatives and most staff felt there was a "family-orientated" atmosphere in the home.
Staffing Levels
6/10
✓
There were sufficient staff to support people. During the recent outbreak, the service had been supported by the local authority and agency staff to maintain safe staffing levels until home staff could return to work.
Training & Dev
6/10
✓
Per 2017 comprehensive inspection: Staff received training relevant to their role and was regularly updated. Staff were inducted, supervised and monitored and competency checks were carried out by senior staff.
Management
7/10
✓
People and relatives praised the management style of the provider and manager and described them as open and approachable.
Programmes
6/10
✓
Per 2017 comprehensive inspection: People participated in a range of activities. The service was continually developing their activities programme... activity coordinator... day trips out... Pat dog visits.
Points to consider
Staffing is adequate but they used agency staff during the COVID outbreak.
During the recent outbreak, the service had been supported by the local authority and agency staff to maintain safe staffing levels until home staff could return to work.
Only standard training with basic supervisions, no specialist courses or funded qualifications.
Per 2017 comprehensive inspection: Staff files showed that training had taken place... routine supervisions were held... although the detail was minimal.
Activities programme has variety like trips and pet visits but no specialist or innovative approaches.
Per 2017 comprehensive inspection: People participated in a range of activities... day trips out... a specially trained 'Pat' dog regularly visited.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews