Last updated: 9 February 2026
"Staff feel well supported by management and enjoy the positive culture, but basic training and staff often busy on laptops affect availability."
Staff received safeguarding training and knew how to recognise and report any concerns of abuse.
Staff confirmed they enjoyed working for the service and the management team were supportive.
There was sufficient staff available to meet the needs of people at the service.
All new staff completed mandatory induction training and all staff completed regular refresher training.
Staff were well supported by the senior management team, through team and one to one supervision meetings. The staff we spoke with were all positive about the senior staff and management in place.
A new activity person had recently been appointed and the provider had arranged for the member of staff to attend specific training on promoting meaningful activities for people using the service.
Only standard induction and refresher training, no specialist courses or funded qualifications.
All new staff completed mandatory induction training and all staff completed regular refresher training.
Activities include entertainers, trips and hobbies like piano but no named specialist programmes.
A variety of outside performers came to the service to provide entertainment. Photograph albums were put together of events that took place at the service and day trips that had been arranged.
Staff numbers meet needs but residents felt staff were often busy on laptops.
some people expressed discontent with the availability of staff saying staff were often busy using the laptops.
AI Generated
Last inspected: March 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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