Last updated: 10 February 2026
"A warm family culture and strong safety practices, although occasional agency staff and basic activities hold it back."
Per 2021 inspection: Assured provider using PPE effectively, accessing testing, promoting safety through hygiene, managing infection outbreaks; regular audits.
Per 2019 comprehensive inspection: 'We are like a family here'; staff described warm positive atmosphere with light banter and laughter.
Per 2019 comprehensive inspection: 'There were sufficient staff to keep people safe. People told us there was enough staff.'
Per 2019 comprehensive inspection: 'Staff had opportunities to complete their diplomas in health and social care.'
Per 2019 comprehensive inspection: 'I do get one to one, manager's door are always open. He's very approachable, he is calm, reasonable...'
Per 2019 comprehensive inspection: designated activity lead organised musical activities, gardening club, chair exercises, quizzes, reminiscence, outdoor events.
Staffing is adequate with enough staff around but agency workers are used sometimes.
Per 2019 comprehensive inspection: Where a temporary agency staff had been used, they received a detailed site orientation induction.
Activities offer regular variety like music, gardening and quizzes but no specialist programmes to enrich the role.
Per 2019 comprehensive inspection: People had opportunities to engage in various activities. These includes a range of musical activities, a gardening club, chair based exercises, quizzes, reminiscence, outdoor events.
AI Generated
Last inspected: August 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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