Working at Burdon Grange Care Home
Burdon Lane, Beaworthy, EX21 5LX
Operated by Burdon Grange Care Home Limited
31 bedsNursing homesResidential homes
Workplace Score
4.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 4.5/10
Key Finding
"Excellent activities programme and community events, but unsafe medicines storage and poor leadership communication undermine the team."
Safety & Risk
3/10
✕
Arrangements were not in place to ensure the safe storage of medicines. Medicines that had a reduced expiry after opening were not always dated to indicate when they had been opened or when they would expire. Variable dose recording did not always record the actual dose administered.
Staff Culture
5/10
!
We received mixed feedback when we asked staff about the leadership and how they felt they were empowered and involved in the running and development of the service. Some staff told us they met with resistance and described the workplace as, 'Demotivational.'
Staffing Levels
5/10
!
Adequate staffing levels were maintained to meet peoples' needs, however some staff told us that additional staffing was needed at times to ensure care delivery was consistently good.
Training & Dev
4/10
!
Records did not evidence that all clinical or care staff had completed training specific to all of the needs of people at the service. Some people had conditions such as Cerebral Palsy, Epilepsy and Multiple Sclerosis.
Management
4/10
!
Not all staff were positive about the leadership of the service. Some staff told us they felt communication from the registered manager could be improved and that this would make a positive difference to the people they supported and increase team cohesion.
Programmes
6/10
✓
The service employed permanent activity staff to support people... the service had linked in with the local primary school and initiated a 'pen pal' exchange between people and pupils... A recent community Platinum Jubilee event had been held in the grounds.
Points to consider
Medication isn't always stored or recorded safely, which puts residents at risk during care.
Arrangements were not in place to ensure the safe storage of medicines. Medicines that had a reduced expiry after opening were not always dated... Variable dose recording did not always record the actual dose administered.
Staff miss specialist training for conditions like epilepsy and multiple sclerosis, and get little supervision.
Records did not evidence that all clinical or care staff had completed training specific to all of the needs of people at the service. Some people had conditions such as Cerebral Palsy, Epilepsy and Multiple Sclerosis... There was no record maintained to demonstrate oversight of when clinical and care staff received supervision or appraisal.
The manager communicates poorly with staff, hurting team spirit and morale.
Some staff told us they felt communication from the registered manager could be improved and that this would make a positive difference to the people they supported and increase team cohesion... Some staff told us they met with resistance and described the workplace as, 'Demotivational.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2022
Requires improvement
Safe
!
Requires improvement
Effective
!
Requires improvement
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews