Last updated: 9 February 2026
"Approachable management and strong safety support good training and culture, but unclear staff stability and no dedicated activities coordinator are drawbacks."
2020 IPC inspection: Assured provider met good infection prevention guidelines with testing, PPE, staggered visits, staff training and risk assessments; 2018 confirmed safe medicines and risks.
Per 2018 comprehensive inspection: People and staff told us they were happy with how the service was run; staff found regular meetings helpful to share ideas.
Per 2018 comprehensive inspection: There were enough staff to meet people's needs. Staff were allocated to work in specific shifts with specific colleagues (per 2020).
Per 2018 comprehensive inspection: Staff said 'We have plenty of training including training about specific mental health issues' and 'I am all up to date'; regular supervisions in place.
Per 2018 comprehensive inspection: Staff told us they felt the registered manager was approachable and listened to their suggestions; the manager worked alongside staff.
Per 2018 comprehensive inspection: People had activity schedules, attended day centre, community trips, football, events, day trips and holidays.
Staff numbers are enough to meet needs but no details on team stability or agency use to make workloads easy.
There were enough staff to meet people's needs. Per 2018 comprehensive inspection.
Some trips and day centre activities keep things varied but no dedicated coordinator or specialist programmes.
People had activity schedules in place. During the week some people attended a day centre... Staff also supported people to attend events and go on day trips. Per 2018 comprehensive inspection.
AI Generated
Last inspected: November 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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