Working at Bungay House
8 Yarmouth Road, Bungay, NR35 2PE
Operated by Saturn Healthcare Ltd
21 bedsResidential homes
Workplace Score
8.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 8.1/10
Key Finding
"Staff feel part of a family with supportive management and stable staffing without agency use, although training lacks funded qualifications and career pathways."
Safety & Risk
8/10
✓
Medicines were stored safely within the home and administered in line with the instructions of the prescriber... Care plans and risk assessments were reviewed regularly... incidents and accidents were recorded... overseen on a monthly basis.
Staff Culture
9/10
✓
I feel like it's one big family... Staff were very positive about working for the service... felt part of 'something bigger' and there was a 'family feel'.
Staffing Levels
8/10
✓
Their commitment to recruit high quality staff meant they no longer used external agency staff, which gave people continuity of care... used a dependency tool to calculate the number of staff required.
Training & Dev
7/10
✓
Staff were suitably trained for the role and had specific training in supporting people with complex emotional needs. Staff told us they felt well trained and supported.
Management
8/10
✓
Staff told us they felt very supported by the management team and also the provider... open door policy at all times.
Programmes
8/10
✓
The service had a member of activities staff... provider was willing to invest in activities of people's choosing... hot tub... pool and air hockey table... raised flower beds... entertainers... group outings... individual hobbies.
Points to consider
Training includes specialist skills for mental health support but no funded qualifications or career pathways mentioned.
Staff were suitably trained for the role and had specific training in supporting people with complex emotional needs.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews