Working at Bulwell
Snape Wood Road, Nottingham, NG6 7GH
Operated by Lifeways Community Care Limited
22 bedsResidential homes
Workplace Score
5.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.4/10
Key Finding
"Strong leadership, good training, and positive team culture, but weak activities support and incomplete risk assessments hold it back."
Safety & Risk
5/10
!
The provider did not always work well with people to understand and manage risks. Risk was not always assessed which meant people were not consistently supported and empowered to take risks. We saw people’s support plans did not always have the necessary risk assessments.
Staff Culture
6/10
✓
Staff spoke to us about improved team working and communication improving the care and support people received. One staff member said, “We work as a team. We want to achieve one goal.”
Staffing Levels
5/10
!
Feedback from people was mixed about staffing levels but most felt there were enough staff to provide safe care that met people’s needs. During our assessment we did not have any concerns about staffing levels
Training & Dev
6/10
✓
People and relatives had no concerns about staff training and competence and reported staff understood people’s needs and supported them safely. We saw records of staff training, and staff and managers confirmed staff received regular supervision
Management
6/10
✓
People, relatives, and staff spoke positively about the registered manager and management team. One relative said, “We feel very confident in their management and leadership qualities.”
Programmes
3/10
✕
There was little documented evidence that people were supported effectively to safely take part in activities in their local community and try new things. Staff did not consistently interact with people and provide support with accessing meaningful activities.
Points to consider
Little support for community activities or new experiences, so the job might mostly be routine personal care.
There was little documented evidence that people were supported effectively to safely take part in activities in their local community and try new things.
Staffing levels are okay but people gave mixed feedback, and staff sometimes don't engage enough with residents.
Feedback from people was mixed about staffing levels but most felt there were enough staff [...] staff engagement with people could be improved in some cases we observed
Risks aren't always fully assessed in support plans, which could make daily care less straightforward for staff.
We saw people’s support plans did not always have the necessary risk assessments. We discussed this with the registered manager at the time who advised this would be reviewed and addressed.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2025
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews