Last updated: 9 February 2026
"A family-like culture and responsive management make it a nice place to work, but basic activities without a coordinator and poor mealtime staffing hold it back."
Safeguarding systems in place, risks assessed, medicines mostly managed safely but PRN guidance not always in folders; strong IPC measures per 2022 inspection. Per 2018/2022.
Staff spoke positively... homely feel, a nice place to work, everyone gets on okay... 'like a second home.' Relatives said 'like an extended family.' Per 2018 inspection.
We saw that there were enough staff to meet people's needs but staff deployment at mealtimes was not always effective. Per 2018 inspection; measures for COVID pressures per 2022.
Staff received regular mandatory training, induction, Care Certificate, supervision and annual appraisal. Records showed training in advanced dementia and other areas. Per 2018 inspection.
People told us they were happy living at Bullsmoor Lodge and found the management team accessible and responsive. Staff spoke positively of working at the home. Per 2018 inspection.
Lots of activities including reading newspapers, playing games, day trips to the seaside, summer barbeques and external entertainers. Per 2018 inspection.
Only basic activities like games, outings, barbecues and entertainers with no dedicated coordinator or special projects to vary the workday.
read newspapers to them, play games and have questions about current affairs. Day trips to the seaside and seasonal activities such as summer barbeques took place regularly. External entertainers visited on a regular basis. Per 2018 inspection.
Enough staff overall but mealtimes had poor coverage with floors left unattended, staff on breaks and call bells out of reach.
staff deployment at mealtimes was not always effective and may have put people at risk of unsafe care. In one instance... a person's call bell was placed out of reach... some staff took their breaks at mealtimes which reduced the number of staff available. Per 2018 inspection.
AI Generated
Last inspected: January 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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