Working at Buckingham House
Moundsley Hall Care Village, Birmingham, B38 0BL
Operated by Moundsley Hall Limited
60 bedsNursing homes
Workplace Score
5.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.0/10
Key Finding
"Staff feel supported and valued with good safety and training, but unstable leadership and basic activities need improvement."
Safety & Risk
6/10
✓
Staff assessed and mitigated risks. Care plans guided safe practice. People told us their medicines appropriately administered.
Staff Culture
6/10
✓
Staff told us they felt well supported by the management team... they felt supported in their roles. Staff told us they felt valued and supported in their roles.
Staffing Levels
5/10
!
The provider had enough staff to ensure people’s safety and meet their needs. People told us they were supported by sufficient numbers of experienced and skilled staff.
Training & Dev
5/10
!
Staff told us they had received training on people’s unique health conditions. The management team had and were continuing to upskill staff in conditions people were living with.
Management
4/10
!
Although the home had been without a registered manager since October 2023, a new manager was now in post, but is yet to register with CQC. Time was needed to stabilise and establish the management team long term.
Programmes
3/10
✕
People told us about some of the activities they have been involved in recently and how they had enjoyed them. Staff supported people to engage in trips and activities in the community.
Points to consider
No permanent manager as the new one is still registering and more time is needed to stabilise leadership.
a new manager was now in post, but is yet to register with CQC. Time was needed to stabilise and establish the management team long term.
Only basic activities like trips and community outings mentioned, no coordinator or varied programme to make the job more interesting.
People told us about some of the activities they have been involved in recently and how they had enjoyed them. Staff supported people to engage in trips and activities in the community.
Staffing is adequate but nothing special, no details on retention or agency use.
The provider had enough staff to ensure people’s safety and meet their needs.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews