Working at Buckfield House
Barons Cross Road, Leominster, HR6 8QX
Operated by Inspiration Care Limited
6 bedsResidential homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.9/10
Key Finding
"Hands-on management and a strong family-like team culture shine through, but agency staff reliance and basic activities hold it back."
Safety & Risk
8/10
✓
People were kept safe from avoidable harm because staff knew them well and understood how to protect them from abuse. The service worked well with other agencies to do so.
Staff Culture
8/10
✓
One staff member said, 'We treat everyone like our family, we are a good team we want the best for them.'
Staffing Levels
5/10
!
Staff told us the staff team had covered extra shifts to ensure people received the care and support they required. One relative commented, 'Permanent staff are very good, but I would like to see less agency staff used.'
Training & Dev
7/10
✓
People were supported by staff who had received relevant and good quality training in evidence-based practice. This included training in... communication tools, positive behaviour support, human rights and all restrictive interventions.
Management
8/10
✓
Staff told us the registered manager often worked alongside them providing care and support to people living at the home.
Programmes
5/10
!
Staff supported people to take part in activities and pursue their interests in their local area and to interact online with people who had shared interests.
Points to consider
Staffing is adequate but some agency workers are used and team members cover extra shifts due to recruitment challenges.
One relative commented, 'Permanent staff are very good, but I would like to see less agency staff used.' Staff told us the staff team had covered extra shifts to ensure people received the care and support they required.
No dedicated activities coordinator or specialist programmes so the role is mostly routine care with some local outings and online support.
Staff supported people to take part in activities and pursue their interests in their local area and to interact online with people who had shared interests.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews