Working at Buchanan Court
Sudbury Hill, Harrow, HA1 3AR
Operated by Care UK Community Partnerships Ltd
80 bedsNursing homes
Workplace Score
5.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.4/10
Key Finding
"Robust safety systems and a positive staff culture, but unstable management and thin night staffing hold it back."
Safety & Risk
8/10
✓
The service had robust systems to ensure people were safeguarded from the risk of abuse... Systems were in place to ensure medicines were managed and administered safely.
Staff Culture
6/10
✓
Staff spoke highly about the manager but also said that they felt valued by their employer. They said they received regular training and were rewarded for their performance and were listened to.
Staffing Levels
5/10
!
Sufficient staff were deployed to meet people's needs... One person said, 'They're adequate staff on the whole. At night there is only one lead and one carer [on this floor] which could be a risk'.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Staff records indicated that care workers had completed a range of training relevant to their role. There were arrangements for staff support, supervision and appraisals.
Management
3/10
✕
The service did not have a manager registered with the Care Quality Commission. There had been a number of management changes since the last registered manager left in July 2020.
Programmes
5/10
!
Per 2019 comprehensive inspection: The home had a programme of social and therapeutic activities which included arts and crafts sessions, sessions with visiting entertainers and outings to places of interest.
Points to consider
No permanent manager in place at the inspection, with a history of recent management changes.
The service did not have a manager registered with the Care Quality Commission. There had been a number of management changes since the last registered manager left in July 2020.
Staffing is adequate but night shifts are thinly covered with staff shared between floors.
At night there is only one lead and one carer [on this floor] which could be a risk if someone fell out of bed... staff were shared during the night between units.
Only basic activities like arts, crafts, entertainers and outings, no specialist programmes or coordinator mentioned.
Per 2019 comprehensive inspection: The home had a programme of social and therapeutic activities which included arts and crafts sessions, sessions with visiting entertainers and outings to places of interest.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews