Working at Buchan House Care Home
Buchan Street, Cambridge, CB4 2XF
Operated by Buchan Healthcare Limited
66 bedsNursing homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.5/10
Key Finding
"Very well-led with a supportive staff culture and strong safety, but no details on staff retention or specialist training."
Safety & Risk
7/10
✓
We were assured the service were following safe infection prevention and control procedures to keep people safe.
Staff Culture
7/10
✓
Staff felt very well supported by the provider, the management team and all their colleagues. Per 2020 comprehensive inspection.
Staffing Levels
6/10
✓
There were enough staff on the day of inspection to support people's care needs in a timely manner. Per 2020 comprehensive inspection.
Training & Dev
6/10
✓
Staff continued to receive all the training they needed so that they could do their job well. Per 2020 comprehensive inspection.
Management
7/10
✓
The service was very well-led by a registered manager who inspired the staff team to put the people they were supporting at the heart of everything they did. Per 2020 comprehensive inspection.
Programmes
6/10
✓
Activities continued to be organised, there was a wide range of things for people to do and to get involved in. Per 2020 comprehensive inspection.
Points to consider
Enough staff to meet care needs and respond quickly, but no info on staff retention or agency use.
Sufficient numbers of staff were employed to meet people's needs. Per 2020 comprehensive inspection.
Staff get standard training like safeguarding and dementia awareness with regular refreshers, but no specialist courses or funded qualifications.
All staff received training. This included safe-guarding, Mental Capacity Act, dementia awareness, fire safety and moving and handling. Per 2020 comprehensive inspection.
Varied activities like crafts, games, outings and local community links with an activity coordinator, but no specialist therapeutic programmes.
Activities continued to be organised, there was a wide range of things for people to do and to get involved in. From group games and walks in the garden, to weekly clubs and individual activities. Per 2020 comprehensive inspection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews