Last updated: 10 February 2026
"Supportive management and positive team atmosphere stand out, but basic activities and busy staffing with extra shifts hold it back."
Staff showed a thorough understanding of safeguarding... The provider managed medicines safely. Per 2018 comprehensive inspection.
Staff also felt there was a good atmosphere. Per 2018 comprehensive inspection: 'There is a fab atmosphere, lovely. Everybody gets on. It feels more relaxed and everybody looks happy.'
There were sufficient staff deployed to meet people's needs in a timely way. Per 2018 comprehensive inspection: 'We manage, we all pick up extra shifts.'
Staff confirmed they received good support and completed training relevant to their role. Per 2018 comprehensive inspection: 'Records confirmed supervision, appraisal, induction and training were up to date.'
People, relatives and staff told us the new registered manager was approachable and supportive. Per 2018 comprehensive inspection: '[Registered manager] is great, she runs it really well. She is very approachable.'
People had opportunities to participate in a range of activities, such as baking, games and arts and crafts. Per 2018 comprehensive inspection.
Just basic activities like baking, games, arts and crafts, and some games like snooker, so the role is mostly routine personal care.
People had opportunities to participate in a range of activities, such as baking, games and arts and crafts.
Enough staff to get by, but busy at times with staff picking up extra shifts to cover.
One staff member commented, 'We manage, we all pick up extra shifts. We are a good team.'
Recruitment checks do not always get a second reference from a previous employer as per their policy.
For four out of five staff files we viewed the second reference was not from a previous employer.
AI Generated
Last inspected: May 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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