Working at Bryony Lodge
19 St Marys Road, Hayling Island, PO11 9BY
Operated by Jiva Healthcare Hampshire Limited
9 bedsResidential homes
Workplace Score
3.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 3.8/10
Key Finding
"Staff feel happy and supported in a good work environment, but serious safety issues with infection control, fire safety and medicines management hold it back."
Safety & Risk
2/10
✕
The service was in breach of legal regulations related to safe care and treatment due to concerns in management of safe environments, infection prevention and control and medicines management.
Staff Culture
6/10
✓
Staff members told us the home was a good place to work, 1 staff member told us, 'I am really happy. If I need anything I can have an open chat.'
Staffing Levels
4/10
!
Relatives and staff told us they thought there were enough staff... some staff had not completed all their required training, the provider was proactive and organised for staff to complete the training. Some staff recruitment records were incomplete.
Training & Dev
3/10
✕
We reviewed training records and noted some staff had not completed all their required training
Management
3/10
✕
There were concerns around continuity of leadership as the previous manager left in October 2024 and the service was without a manager until March 2025.
Programmes
3/10
✕
We found people could benefit from being involved in more meaningful activities with staff both in-house and externally... There was a game of skittles going on which some people enjoyed. There was music in the background
Points to consider
Serious ongoing problems with fire safety, infection control, and medication handling put people and staff at risk.
The service was in breach of legal regulations related to safe care and treatment due to concerns in management of safe environments, infection prevention and control and medicines management.
No permanent manager for several months until recently, so leadership oversight has been inconsistent.
the previous manager, left in October 2024 and the service was without a manager until March 2025.
Some staff behind on required training and recruitment records incomplete, so team skills and reliability not fully dependable.
some staff had not completed all their required training... Some staff recruitment records were incomplete.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2025
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews