Last updated: 10 February 2026
"Approachable management and strong safety practices create a supportive team, but staff cover shortfalls themselves and training lacks funded qualifications."
2021 IPC inspection: Assured provider preventing infections, using PPE effectively, accessing testing, up-to-date policy, independent audit actions completed. Per 2018: Staff trained in safeguarding, risks managed, incidents reviewed for learning, safe medicines.
Per 2018 comprehensive inspection: 'We are a good team and support each other.' Staff said management was accessible, listened and resolved problems: 'They listen to everything you have to say and support you.'
Per 2018 comprehensive inspection: 'We have enough nurses and care staff on each duty.' ... 'We always have enough staff on duty and we [staff] are always happy to come in to cover any shortfalls or absence.'
Per 2018 comprehensive inspection: Staff had completed induction and training including specialist courses such as pressure sore management, falls prevention and dementia care; regular supervisions and annual appraisals.
Per 2018 comprehensive inspection: 'The registered manager is approachable and very involved in people's care. They visit each unit daily... We can discuss anything with them... They are upskilling us and helping us develop.'
Per 2018 comprehensive inspection: Activities coordinator organised musical performances, poetry, singalongs, festivals, barbecues, birthdays, quizzes.
Staffing is adequate to meet needs, but staff cover shortfalls and absences themselves.
Per 2018 comprehensive inspection: 'we [staff] are always happy to come in to cover any shortfalls or absence.'
Training includes basics and some specialist topics like dementia care with supervisions, but no funded qualifications or career development.
Per 2018 comprehensive inspection: 'training in relevant areas including specialist courses such as pressure sore management, falls prevention and dementia care... regular one-to-one supervision and observations... annual appraisal.'
There is an activities coordinator running quizzes, singalongs and parties, but no specialist therapeutic approaches.
Per 2018 comprehensive inspection: 'activities... included musical performances, poetry, singalongs, celebrations of festivals, feasts and events such as St Patrick day, Christmas, barbecue parties... observed a quiz session.'
AI Generated
Last inspected: February 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp