Last updated: 9 February 2026
"Positive culture, enough staff and good training, but no registered manager, unmanaged risks and no activity plans hold it back."
Risks to people were not always safely managed. One person had... been assessed as at risk of choking. However, there was no choking risk assessment to guide staff.
People, relatives and staff told us there was a positive culture at the home. They said the manager was approachable and they could speak with them at any time.
There were enough staff working each shift to support people. We saw that people were attended to promptly. Staff told us there were always enough staff working and in case of absences regular agency staff were used.
The provider had worked with a training consultant to develop a training program... This training had commenced and staff were completing all training, in small groups, face to face, in the home.
At the time of our inspection there was not a registered manager in post. A new manager had been in post for one month and was planning to register with CQC.
There were no activity care plans to inform staff what people currently liked to do each day.
No permanent manager in post, new one just started and not yet registered.
At the time of our inspection there was not a registered manager in post. A new manager had been in post for one month and was planning to register with CQC.
Risks not fully managed, like missing choking guidance and diabetes instructions for staff.
Risks to people were not always safely managed... there was no choking risk assessment to guide staff... no information about what staff should do if the person's blood sugar was above or below their ideal range.
No activities programme or plans, so the role is mostly routine personal care.
There were no activity care plans to inform staff what people currently liked to do each day.
AI Generated
Last inspected: April 2023
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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