Working at Brushwood House
1 South Parade, Liverpool, L24 2SG
Operated by Liverpool City Council
60 bedsNursing homes
Workplace Score
3.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 3.0/10
Key Finding
"Staff get decent training and induction, but no registered manager, unsafe medicines storage, and heavy agency staff use are major drawbacks."
Safety & Risk
1/10
✕
Safeguarding failures and unsafe medicine management: 'Medicines were not stored appropriately. A secure medicines storage room was found unlocked... Prescribed medicines, unlabelled and unboxed were found in a bucket.'
Staff Culture
4/10
!
Mixed staff relations and concerns about management: 'There are some really good staff but they need to get new management'; less interaction in some areas.
Staffing Levels
3/10
✕
Frequent agency use and deployment issues: 'A lot of agency staff... On occasions we saw that the deployment of staff around the service did not meet the needs of the service.'
Training & Dev
5/10
!
Standard training and induction: 'Staff had access to training and supervision. New staff were enrolled onto an induction programme as part of their training.'
Management
2/10
✕
No registered manager in post: 'At the time of our inspection there was not a registered manager in post.' Serious leadership failings: 'The service was not well-led' with breaches of regulation 17.
Programmes
1/10
✕
No activities, engagement, or creative approaches mentioned at all. The report describes only routine personal care delivery.
Points to consider
No permanent manager in place, so leadership and oversight are seriously lacking.
At the time of our inspection there was not a registered manager in post.
Medicines not stored or managed safely, with unlocked rooms and loose unlabelled pills.
A secure medicines storage room was found unlocked and open with no staff in attendance... Prescribed medicines, unlabelled and unboxed were found in a bucket.
Lots of agency staff and poor deployment leaving some areas short staffed.
A lot of agency staff... On occasions we saw that the deployment of staff around the service did not meet the needs of the service.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2023
Inadequate
Safe
✕
Inadequate
Effective
!
Requires improvement
Caring
!
Requires improvement
Responsive
!
Requires improvement
Management Quality
Well-led: Inadequate
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews