Last updated: 10 February 2026
"Supportive management and strong safety practices stand out, but staffing relies on cover from other areas and activities lack a dedicated coordinator."
Detailed risk assessments had been carried out for people... and staff... Clear policies, procedures and contingency plans were in place. Effective monitoring provided good management oversight (2020).
Staff told us that they received regular supervision... They felt that they were well supported... staff said that the management were, 'very supportive' (per 2018).
Sufficient numbers of suitably trained staff were employed to meet people's needs... In the event of staff sickness or planned holidays staff from other areas of the service... would provide 'cover' (per 2018).
Staff had undertaken training... specific training... dementia, epilepsy... conflict resolution and minimal restraint (MAYBO), challenging behaviour and autism. Staff received regular supervision (per 2018).
The management team led by example and worked as part of the team to combat Covid 19 (2020); management staff were a daily visible presence... staff said that the management were, 'very supportive' (per 2018).
People told us that they had regular access to the local community... holidays... Bruno Mars concert... work experience or college courses (per 2018).
There are enough staff to meet needs, but they pull in workers from other parts of the home to cover sickness and holidays.
In the event of staff sickness or planned holidays staff from other areas of the service such as the residential side would provide 'cover'. (per 2018)
No activities coordinator or specialist programmes, just helping people with outings, hobbies, holidays and community trips.
Staff encouraged people and supported them to pursue their hobbies and interests and this was done with the staff team. (per 2018)
AI Generated
Last inspected: August 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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