Last updated: 9 February 2026
"Supportive managers and a warm culture where staff feel valued and safe, but no details on staff retention, basic training and limited activities hold it back."
People felt safe... staff knew how to raise safeguarding concerns. Medicines systems were organised... Incidents were recorded and reviewed... action was taken.
The culture and atmosphere... was warm, welcoming... Staff were valued for their contribution and their ideas listened to and respected. Staff told us they were happy with the registered manager.
There were enough staff to meet people's needs without them having to wait for care.
Staff induction procedures ensured they were trained... New staff also had to complete the care certificate... ongoing training to ensure they kept up to date with changes in best practice.
People told us that the registered manager and assistant manager were visible in the home... Staff were confident in the management team... felt supported by the registered manager and the deputy manager.
People we spoke with were happy with the activities provided... craft days. Sometimes we get taken to the pub... I do like baking.
Enough staff to get the job done without long waits, but no info on agency workers or keeping staff long-term.
There were enough staff to meet people's needs without them having to wait for care.
Only standard induction and care certificate training for new staff, no specialist courses or extra development.
New staff also had to complete the care certificate... ongoing training to ensure they kept up to date with changes in best practice.
Some crafts, baking and pub trips, but no activities coordinator or special programmes to make the job more varied.
craft days. Sometimes we get taken to the pub on a Friday lunchtime... I do like baking.
AI Generated
Last inspected: June 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp