Working at Brownscombe Residency
Hindhead Road, Haslemere, GU27 3PL
Operated by Mr. Liakatali Hasham
55 bedsNursing homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.9/10
Key Finding
"Positive leadership and a stable, supported team with strong safety practices, although training shortfalls and no activities coordinator need attention."
Safety & Risk
8/10
✓
Staff had a good understanding of their roles and responsibilities in relation to safeguarding... Risks to people were regularly assessed and monitored. Lessons were learned when things went wrong.
Staff Culture
7/10
✓
Staff felt valued and supported... [Registered manager] is supportive, I appreciate the good work she is doing and she is approachable and will help at any time.
Staffing Levels
7/10
✓
There was an established staff team at the service which meant they did not need to use many agency staff. There were enough safely recruited staff to support people safely.
Training & Dev
6/10
✓
Staff were safely recruited and inducted. They had access to training and supervision... provider had recognised where there were shortfalls and had addressed these. Regular supervisions.
Management
7/10
✓
The registered manager provided clear direction and positive leadership. Staff felt valued and supported and were confident that people received good care.
Programmes
6/10
✓
Per 2019 comprehensive inspection: There was a variation of activities... trip a few days before inspection... flower arranging and musical activities... gardening.
Points to consider
Training covers basics and supervisions but had recent shortfalls and no specialist courses to build your skills.
We received concerns about staff training not being sufficient in some areas prior to the inspection. The provider had recognised where there were shortfalls and had addressed these.
Some varied activities like outings, music and gardening but no dedicated coordinator to make days more creative and fun.
Per 2019 comprehensive inspection: There was a variation of activities to ensure preferences... trip... flower arranging and musical activities... gardening.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews