Last updated: 9 February 2026
"Stable staffing with no agency use and supportive management foster a positive culture, although a lack of dedicated activities coordinator limits structured programmes."
Staff had received training in safeguarding... Risks relating to people's care and support were assessed and mitigated... Each month accidents and incidents were collated and analysed
People told us they felt the service was well-led and there was a positive culture... Feedback reviewed was positive... 'Brownrigg is a very nice place to work'
Rotas confirmed that there was always a stable number of staff on shift and matched the number of staff available... Staff told us they never used agency staff, which meant that all of the staff team knew people well
Staff had recently completed training on 'active support'... New staff received a comprehensive induction... Staff received regular supervision
The registered manager had worked at the service for a number of years and knew people and the staff team well. There was clear management structure, and staff told us they felt well supported
People led active lives and we were shown pictures of the things they enjoyed doing, such as travelling on the bus to the seaside, visiting places in the local community and taking part in sponsored walks
No dedicated activities coordinator or named specialist programmes, so the role is supporting residents own trips and hobbies like farm work instead of structured innovations.
People led active lives and we were shown pictures of the things they enjoyed doing, such as travelling on the bus to the seaside, visiting places in the local community and taking part in sponsored walks
AI Generated
Last inspected: February 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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