Working at Brownlow House
142 North Road, Manchester, M11 4LE
Operated by Mr Bradley Scott Jones & Mr Russell Scott Jones
31 bedsResidential homes
Workplace Score
5.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.8/10
Key Finding
"Staff feel supported by management and enjoy positive teamwork, but medicines safety and basic activities need improvement."
Safety & Risk
4/10
!
Stock counts showed that some medicines had not been given as prescribed or were not fully accounted for. We recommend that medicines audits need to improve.
Staff Culture
6/10
✓
Staff morale at the service was positive. One member of staff told us "It's all teamwork, we do the best we can and help each other."
Staffing Levels
6/10
✓
The registered manager used a dependency tool to ensure staffing levels reflected the needs of the people living at the service. Staff were recruited safely.
Training & Dev
6/10
✓
Staff received appropriate training during their induction and ongoing development. Staff supervisions took place regularly.
Management
7/10
✓
Staff told us they felt supported by the registered manager. One member of staff told us their "door is always open."
Programmes
4/10
!
The provider had a programme of activities available. Some people chose to attend their preferred activity while others preferred to go out into the community. Jubilee party mentioned.
Points to consider
Some medicines were not given exactly as prescribed or fully accounted for, so medication safety isn't fully reliable yet.
Stock counts showed that some medicines had not been given as prescribed or were not fully accounted for.
Only basic activities like walks, group choices, and one-off events like the Jubilee party, no coordinator or varied programme to enrich the role.
The provider had a programme of activities available. Some people chose to attend their preferred activity while others preferred to go out into the community. One person told us they enjoyed going out for walks with staff.
Only standard induction training and supervisions, no specialist courses or funded qualifications for career growth.
Staff received appropriate training during their induction and ongoing development. Staff supervisions took place regularly.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2022
Good
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews