Working at Brownlee Court
Ormesby Road, Middlesbrough, TS3 7SF
Operated by Atlas Care Homes Limited
116 bedsNursing homes
Workplace Score
5.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.8/10
Key Finding
"Staff feel supported and listened to by management with a positive culture, but high agency use pressures permanent staff and new staff induction has gaps."
Safety & Risk
6/10
✓
Risks were understood and managed. Medicines were safely managed. Improved consistency with using PPE was needed.
Staff Culture
7/10
✓
Staff were supported to carry out their roles. They felt able to speak up and were confident they would be listened to.
Staffing Levels
4/10
!
There were enough staff on duty to support people. However, the deployment of agency staff needed to be reviewed to alleviate pressures on regular staff.
Training & Dev
5/10
!
There were some gaps in staff induction records relating to observation and supervision of new staff.
Management
7/10
✓
The staff team were positive about each other and felt listened to and supported by the management team.
Programmes
/10
✕
Points to consider
Too many agency workers are putting pressure on permanent staff and making work harder.
People, relatives and staff said there were too many agency staff in the service. The high use of agency staff put regular staff under increased pressures.
New staff induction has gaps in supervision records so training feels basic.
There were some gaps in staff induction records relating to observation and supervision of new staff.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews