Last updated: 9 February 2026
"Supportive hands-on management, strong safety practices and good training, but staff changes on shifts and basic activities programmes."
Per 2022 IPC inspection: Risk assessments for COVID-19, regular audits, effective PPE use, testing and vaccinations; per 2017: learnt from incidents, safe medicines management.
Per 2017 comprehensive inspection: Open transparent culture; staff confident in manager, positive relationships with people and relatives; staff meetings for suggestions.
Per 2017 comprehensive inspection: 'The staffing numbers were sufficient to meet people's needs'; measures in place to mitigate COVID-19 staff pressures per 2022 IPC inspection.
Per 2017 comprehensive inspection: Comprehensive induction, core and specialist training (wound management, dementia); regular one-to-one supervision for all staff.
Per 2017 comprehensive inspection: Registered manager was hands-on, approachable with open door policy; staff said '[Manager] always has time for you, she has an open door and is very supportive'.
Per 2017 comprehensive inspection: Dedicated activity workers provided varied programme including bingo, carpet bowls, outings, entertainers, school visits, seasonal events.
Staff numbers are enough to get care done but staff sometimes swap and change on shifts, so probably some agency or turnover.
Sometimes the staff swap and change but [Name of person] gets the care he needs. Per 2017 comprehensive inspection
Activities team runs regular games, outings and events but no specialist therapeutic approaches or innovative programmes.
Activity staff employed... variety of individual and group activities... carpet bowls and bingo... local coffee shop... musical entertainers and children from local schools. Per 2017 comprehensive inspection
AI Generated
Last inspected: January 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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