Working at Brownhill Lodge
334 Brownhill Road, London, SE6 1AY
Operated by DSRE Services Limited
21 bedsNursing homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.4/10
Key Finding
"Staff feel supported by hands-on management and positive culture, but basic activities without a coordinator hold it back."
Safety & Risk
7/10
✓
Per 2021 targeted inspection: Assured provider preventing infections, using PPE effectively, up-to-date policy, safe admissions and premises layout; per 2018: safe medicines, up-to-date risks, incident learning.
Staff Culture
7/10
✓
Per 2018 comprehensive inspection: Positive culture where staff felt supported, comfortable approaching manager, friendly and open interactions observed.
Staffing Levels
6/10
✓
Per 2018 comprehensive inspection: Sufficient numbers of effectively deployed staff, dependency assessment reviewed regularly, rotas showed consistent levels maintained.
Training & Dev
6/10
✓
Per 2018 comprehensive inspection: Comprehensive induction with Care Certificate, mandatory training up to date with refreshers, regular supervision and yearly appraisals.
Management
7/10
✓
Per 2018 comprehensive inspection: Staff described the registered manager positively as 'very good', 'very helpful', hands-on helping with care plans and feeding, staff felt supported.
Programmes
4/10
!
Per 2018 comprehensive inspection: Activities included musical events, quizzes, arts and crafts sessions, birthday and Valentine's celebrations.
Points to consider
Only basic activities like arts, crafts, music and quizzes, no coordinator or varied programme to enrich the working day.
Activities on offer included musical events, birthday and valentine's day celebrations, quizzes, arts and crafts sessions.
Staffing is adequate to meet needs but nothing special, no details on stable long-serving team or minimal agency use.
People were supported by sufficient numbers of effectively deployed staff. The provider carried out a dependency assessment to identify staffing levels required... The staff rota showed that staffing levels were consistently maintained.
Only standard mandatory training and basic induction, no specialist courses or funded qualifications for career growth.
Staff told us they completed comprehensive induction training... in line with the Care Certificate... mandatory training covered areas from basic life support, food safety... refresher training to staff as and when they needed.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews