Working at Broughton Lodge
88 Berrow Road, Burnham On Sea, TA8 2PN
Operated by Broughton Lodge Care Home Limited
18 bedsResidential homes
Workplace Score
6.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.0/10
Key Finding
"Compassionate leadership and strong team ethos support staff well, but limited activities and very busy rotas slow responses and reduce variety."
Safety & Risk
6/10
✓
Medicines were generally managed safely and improvements made during the assessment to monitoring medicine room temperatures... The provider had a proactive and positive culture of safety, based on openness and honesty.
Staff Culture
7/10
✓
Staff spoke positively about working at the home... demonstrated a strong team ethos. Staff felt supported and involved. Regular staff meetings were held, with evidence of staff involvement and support.
Staffing Levels
5/10
!
Staff told us generally there were enough staff... However, we saw, and staff confirmed they were kept very busy and didn’t always have time to provide activities. People gave mixed views... 'it takes them 10 to 15 minutes to come.'
Training & Dev
6/10
✓
Staff were appropriately trained, with efforts ongoing to ensure completion of mandatory training for new staff. On the first day of our visit, 2 new staff had not received manual handling training. This was rectified by the second day.
Management
7/10
✓
The registered manager, appointed in May 2025, demonstrated compassionate leadership... They worked with the provider and local authority quality team to implement a service improvement plan addressing identified concerns.
Programmes
4/10
!
While a timetable of activities was in place, limited engagement was observed for those staying in their rooms. This was identified as an area for improvement, with the registered manager aware of the need to enhance meaningful activity provision.
Points to consider
Few activities especially for people in their rooms, so the job is mostly routine personal care with little variety or creativity.
limited engagement was observed for those staying in their rooms. This was identified as an area for improvement
Staffing is adequate but staff are kept very busy, sometimes taking 10 to 15 minutes to respond to call bells.
staff confirmed they were kept very busy... 'it takes them 10 to 15 minutes to come.'
Only standard training with some gaps for new staff that were fixed quickly, no specialist courses or funded qualifications.
2 new staff had not received manual handling training. This was rectified by the second day.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews