Last updated: 9 February 2026
"Exceptional leadership and a proud, stable team deliver person-centred care, although staff pull together to cover shifts for sickness or leave."
The service had robust systems and processes in place to ensure people were protected from the risk of abuse. The management team had robust processes in place to ensure learning from incidents and events to reduce future risk or reoccurrence.
The staff at the service were open and confident during our visit. They clearly enjoyed and were proud to work at the service.
Relatives we spoke with told us staff turnover was very low and their relatives were supported by a consistent staff group. Staff told us staffing levels were good and everyone pulled together to ensure any shifts that needed cover because of sickness or annual leave were covered.
Staff showed an excellent understanding of Autism... specialised training that focused on managing actual or potential aggression... comprehensive induction plan... apprenticeship in management training.
service leadership was exceptional and distinctive. Leaders and the service culture they created drove and improved high-quality, person-centred care.
Each person at the service had an individualised social activities programme. This would include group and individual activities that were tailored to each person's interests... swimming... horse riding... trampolining... community projects such as litter picking.
Staffing levels are good with low turnover but staff pull together to cover shifts when there is sickness or leave.
Staff told us staffing levels were good and everyone pulled together to ensure any shifts that needed cover because of sickness or annual leave were covered.
AI Generated
Last inspected: September 2019
Management Quality
Well-led: Outstanding
Direct feedback from current and former employees

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