Last updated: 9 February 2026
"Outstanding leadership, proud and confident staff with robust safety processes and tailored activities, although staff sometimes cover shifts making workloads unpredictable."
The management team had robust processes in place to ensure learning from incidents and events to reduce future risk or reoccurrence. The risks to people's safety were comprehensively and positively assessed.
The staff at the service were open and confident during our visit. They clearly enjoyed and were proud to work at the service.
Staff told us staffing levels were good and everyone pulled together to ensure any shifts that needed cover, because of sickness or annual leave, were covered.
Staff showed an excellent understanding of Autism and the different ways people were affected by their condition. This knowledge was supported by using a workbook for Autism practitioners.
One relative said, "The leadership is outstanding." They went on to say the team were responsive and empathetic.
Each person at the service had an individualised social activities programme. This would include group and individual activities that were tailored to each person's interests such as swimming, horse riding, trampolining and community projects.
Staff sometimes cover shifts for each other when there is sickness or leave, so workloads are not always completely predictable.
Staff told us staffing levels were good and everyone pulled together to ensure any shifts that needed cover, because of sickness or annual leave, were covered.
AI Generated
Last inspected: September 2019
Management Quality
Well-led: Outstanding
Direct feedback from current and former employees

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