Last updated: 9 February 2026
"Staff feel supported in a positive culture with visible senior leaders, but adequate staffing lacks low turnover and training is standard."
Improvements had been made in the way people's risks were managed. Staff understood where people required support to reduce the risk of avoidable harm. Staff knew what action to take if any accidents or incidents occurred.
Staff were positive about the culture at the home. One staff member said, 'It's run well now. I am supported and I feel confident to bring things up, and advice is available.'
There was enough staff to care for people, who had developed the skill required to meet people's needs. Relatives were positive about the staffing levels.
People were supported by staff who had received training and had developed the knowledge and skills needed to care for them effectively. One staff member said, 'We have lots of training.'
Relatives, other health and social care professionals and staff told us senior staff were visible in the home and suggestions for developing people's care further were welcomed.
The registered manager told us about recently introduced initiatives such as 'Familio'. Per 2019 comprehensive inspection: two activities coordinators, aromatherapy, hand massage, flower arranging, sensory and music-based sessions.
Staffing levels are adequate and meet people's needs, but nothing special like low staff turnover or no agency use is mentioned.
There's no problems with the staffing levels, there are enough of them, and they are friendly and helpful if we ask questions.
Training is standard with some dementia sessions, but no funded qualifications or career development paths.
We have lots of training. The staff member told us about some recent dementia training they had undertaken, on a 'dementia bus'.
Activities programme has variety and a named initiative like Familio, but no staff specialist training or award-winning innovations.
The registered manager told us about recently introduced initiatives such as 'Familio'.
AI Generated
Last inspected: May 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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