Working at Broome End
Pines Hill, Mountfichet, CM24 8EX
Operated by Curaa Homes (I) Ltd
37 bedsResidential homes
Workplace Score
7.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.2/10
Key Finding
"Supportive management and family-like team culture with strong safety practices, although staffing relies on agency workers due to recruitment issues and activities lack innovation."
Safety & Risk
8/10
✓
People were protected from risk of harm and staff had a good understanding of processes to keep people safe... The implementation of the Prosper programme, combined with the use of assisted technology... had clearly had an impact on reducing the number of falls.
Staff Culture
8/10
✓
Staff told us they felt well supported by the registered manager... The deputy manager told us, 'We are a family, we have a good staff team, who all pull together'
Staffing Levels
6/10
✓
There were sufficient numbers of staff available to meet people's needs. Recruitment remained an issue... a small pool of bank and regular agency staff were being used, to provide continuity.
Training & Dev
7/10
✓
Staff had access to a range of face to face and computer based training... staff competencies had been assessed to ensure they understood what they had learnt and were able to effectively apply it to their daily practice.
Management
8/10
✓
The registered manger told us they worked on the floor alongside staff whenever possible so that they could monitor the day to day culture and standard of care provided. Staff felt supported by the registered manager.
Programmes
6/10
✓
A new activities person had been recruited... events... chair exercises, a harvest festival and choir, music therapy, a variety of entertainers, arts and crafts, and pet therapy.
Points to consider
Staffing is adequate but they still rely on a small pool of regular agency staff because recruitment is hard in this rural area.
Recruitment remained an issue for the service largely due to the rural location. However, three new care staff had been recruited, and a small pool of bank and regular agency staff were being used, to provide continuity.
Activities are regular with an activities coordinator and variety like arts, crafts, pet therapy and outings, but no specialist or innovative programmes.
People had access to arrange of events... chair exercises, a harvest festival and choir, music therapy, a variety of entertainers, arts and crafts, and pet therapy.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
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