Working at Brookview Neurological Centre-Inspire Neurocare (Worcester)

No permanent manager right now, though leadership is covering and recruiting a new one.

The registered manager had recently left the service, however suitable provisions had been put into to place to oversee the running of the service. The provider was actively recruiting to fulfil the registered manager post.

Staffing is adequate but uses some agency workers and has occasional short-staffed times causing small waits for residents.

Some people told us, at times they had needed to wait a bit later to get up, when staffing was short. There is a mixture of permanent staff and agency staff, the agency staff who are being used have been used for quite some time.