Working at Brookview Care Home
Brook Lane, Alderley Edge, SK9 7QG
Operated by Bupa Care Homes (ANS) Limited
65 bedsNursing homes
Workplace Score
4.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.9/10
Key Finding
"Staff receive good training and feel more positive under the new manager, but unsettled leadership and limited activities hold it back."
Safety & Risk
6/10
✓
We raised an issue about a person refusing their medicines. [...] We would recommend that procedures in such circumstances are revisited to ensure robustness.
Staff Culture
6/10
✓
Staff spoke positively about the new manager, indicating that there had been significant improvements since their arrival and that they were fair and approachable. Staff morale appears to be better.
Staffing Levels
5/10
!
Most comments received about staffing levels were positive, however there was some concern expressed about busy periods, particularly on one suite.
Training & Dev
6/10
✓
Staff were supported to develop their skills, knowledge and competencies by completing a wide range of developmental training. Staff received regular supervision, although one staff member told us they had not received supervision for some time.
Management
2/10
✕
A new manager had been appointed and they were in the process of registering with the Care Quality Commission.
Programmes
4/10
!
Recruitment for a new activity co-ordinator was underway therefore current activities were provided by external sources or care staff. [...] 'There is not much going on'.
Points to consider
No permanent manager in post yet as the new one is still registering, so leadership feels unsettled even with regional support.
A new manager had been appointed and they were in the process of registering with the Care Quality Commission.
No activities coordinator right now, so fewer activities on offer and the role is mostly routine personal care.
Recruitment for a new activity co-ordinator was underway therefore current activities were provided by external sources or care staff. [...] 'There is not much going on'.
Staffing is adequate but busy periods on some suites mean workloads can feel stretched at times.
Most comments received about staffing levels were positive, however there was some concern expressed about busy periods, particularly on one suite.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews