Working at Brookside Residential Home

No permanent manager in post, so leadership oversight and quality checks have big gaps.

At the time of our inspection there was not a registered manager in post.

Some risks like seizures or behaviours after incidents aren't fully assessed, and cleaning products or medicines sometimes left where people can reach them.

Risks to people were not always effectively monitored or assessed... Environmental risks were not always safely managed. Potentially harmful substances were not always stored away safely.

Staffing is adequate but nothing special, as people say there are enough staff but no details on turnover or agency use.

People told us there were enough staff on duty to support them safely.