Working at Brooklyn House Nursing Home
Queen's Road, Attleborough, NR17 2AG
Operated by Brooklyn House Limited
38 bedsNursing homes
Workplace Score
6.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.0/10
Key Finding
"Managers provide visible leadership and help with care while staff feel valued, although activities are basic without a dedicated coordinator."
Safety & Risk
6/10
✓
Staff had received training in safeguarding adults and were aware of how to report safeguarding concerns they might have. There were suitable arrangements for the safe storage, management and disposal of medicines.
Staff Culture
6/10
✓
People, their relatives and staff were confident in the management of the service. A relative told us, 'Very happy with the care, the staff work hard and do come across that they enjoy working here.'
Staffing Levels
6/10
✓
There were sufficient numbers of qualified nurses and care staff to meet people's identified needs. Staffing levels were sufficient to people's needs.
Training & Dev
6/10
✓
Staff received supervision, training and yearly appraisal. Staff received an induction when commencing at the service and then on-going training.
Management
7/10
✓
The staff informed us the registered manager and deputy manager provided visible leadership within the service. A member of staff told us, 'They both help us when needed with direct care.'
Programmes
4/10
!
A person told us, 'We play all kinds of games here and have entertainers come in which is nice.' One person told us, 'We do have trips out and there is entertainment, always something to do here.'
Points to consider
Only basic activities like games, entertainers and trips, no dedicated coordinator or specialist programmes to vary the role beyond routine care.
A person told us, 'We play all kinds of games here and have entertainers come in which is nice.' One person told us, 'We do have trips out and there is entertainment, always something to do here.'
Staffing is adequate to meet needs with a stable rota, but nothing extra like low agency use or high staff retention to make workloads easy.
There were sufficient numbers of qualified nurses and care staff to meet people's identified needs. The rota was also in line to meet the assessed needs of the people.
Only standard induction, supervision and training like safeguarding and medicines, no specialist courses or funded qualifications for career growth.
Staff received supervision, training and yearly appraisal. Staff received an induction when commencing at the service and then on-going training.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews