Working at Brooklyn House
22-24 Nelson Road, Clacton On Sea, CO15 1LU
Operated by Brooklyn Care Limited
18 bedsResidential homes
Workplace Score
5.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.6/10
Key Finding
"Staff feel supported by approachable managers and receive good training, but low staffing at busy times and basic activities hold it back."
Safety & Risk
6/10
✓
2021 IPC inspection: Assured on PPE use, testing, admissions, outbreak management; partly assured on layout/hygiene but following action plan.
Staff Culture
7/10
✓
Per 2017 comprehensive inspection: Staff said manager and seniors were supportive and approachable, felt valued through delegated roles, confident raising concerns.
Staffing Levels
4/10
!
Per 2017 comprehensive inspection: 'At key times of the day, there was not always enough staff available.' One staff member said, 'Sometimes we are a bit pushed.'
Training & Dev
6/10
✓
Per 2017 comprehensive inspection: All staff received core training and additional experiential learning in dementia; newly appointed staff completed Care Certificate; regular supervision.
Management
6/10
✓
Per 2017 comprehensive inspection: Staff spoke positively about the registered manager and described them as being open and approachable.
Programmes
4/10
!
Per 2017 comprehensive inspection: Staff supported quizzes, games, arts and crafts; seasonal events celebrated.
Points to consider
Staffing levels too low at busy times, so care workers get rushed with high needs residents waiting for help.
At the time of the inspection there were 10 people who needed two staff to support them. This meant at certain times of the day some people would have to wait to be supported. One staff member said, 'Sometimes we are a bit pushed.'
Only basic activities like quizzes, games, crafts and seasonal events, no coordinator or special programmes.
Staff supported people in activities, such as quizzes, games and arts and crafts. Seasonal events were also celebrated.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews