Last updated: 9 February 2026
"Excellent safety practices and a supportive family culture for staff, although no registered manager yet and agency staff cover vacancies."
People were kept safe from the risk of abuse... Care plans and risk assessments were accurate... Staff managed incidents affecting people's safety well.
Staff felt exceptionally well supported by the manager and provider... 'The manager and owners have such high standards, they genuinely care about everyone here... we are a family.'
People were supported by enough suitably trained staff to safely meet their needs. Where there were shortfalls due to vacancies, experienced agency staff were appointed.
Per 2018 comprehensive inspection: Training covered areas such as, autism, diabetes, epilepsy, health and safety, infection prevention and control and food hygiene.
At the time of our inspection there was not a registered manager in post. A new manager had been in post for two months and had submitted an application to register.
Per 2018 comprehensive inspection: people supported to attend music therapy... enjoyed dancing, music and shopping... liked the pets and had made some cakes for a seasonal celebration.
No permanent manager in place yet, even though a new one started two months ago and applied to register.
At the time of our inspection there was not a registered manager in post. A new manager had been in post for two months and had submitted an application to register.
Vacancies mean they use agency staff to cover some shifts.
Where there were shortfalls due to vacancies, experienced agency staff were appointed.
No activities coordinator or special programmes mentioned, just basic outings, music and pets.
Per 2018 comprehensive inspection: people supported to attend music therapy... enjoyed dancing, music and shopping... liked the pets and had made some cakes for a seasonal celebration.
AI Generated
Last inspected: October 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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