Working at Brooklands Care Home
44 Albany Road, Liverpool, L13 3BJ
Operated by DHCH14 Limited
43 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.8/10
Key Finding
"Supportive leadership and excellent safety create a caring culture where staff feel valued, although agency staff use and limited training development are concerns."
Safety & Risk
8/10
✓
Risk was thoroughly assessed, monitored and mitigated. Effective processes were in place to ensure medicines were ordered, stored and administered as prescribed. 'Medication is really well managed... no concerns whatsoever.'
Staff Culture
7/10
✓
There was a strong, person-centred culture within the home. Staff were caring, compassionate and were proud to work at the home.
Staffing Levels
6/10
✓
There were enough suitably qualified staff to support people safely. Staff told us the registered manager had ensured safe staffing levels by using agency staff when needed.
Training & Dev
6/10
✓
Staff received an induction and completed mandatory training to enable them to carry out their job roles effectively. The provider understood the need to arrange specialist training... for dementia.
Management
8/10
✓
The registered manager was approachable, consistent, and led by example. As a result, staff felt respected, valued and supported.
Programmes
6/10
✓
The home had an activities co-ordinator and people had opportunities to take part in activities that were meaningful to them. The provider had recently introduced technology... virtual trip down memory lane.
Points to consider
Staffing levels are safe but they use agency staff sometimes to cover.
the registered manager had ensured safe staffing levels by using agency staff when needed.
Staff get induction, mandatory training, and some dementia courses, but no funded qualifications or career development.
Staff received an induction and completed mandatory training to enable them to carry out their job roles effectively. The provider understood the need to arrange specialist training to enable staff to meet the needs of the people who were living with dementia.
There is an activities coordinator with trips and tech like virtual reality, but no specialist named programmes or staff trained in therapies.
The home had an activities co-ordinator and people had opportunities to take part in activities that were meaningful to them. The provider had recently introduced technology to enable people living with dementia to take a virtual trip down memory lane.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews