Last updated: 10 February 2026
"Efficient management and a family-like culture with safe medicines practices, but adequate staffing without strong retention and a basic activities programme."
Staff were trained in the safe administration of medicines and the deputy manager carried out regular competency checks to ensure their skills and knowledge remained up-to-date. Medicines were safely stored and administered.
A care worker said, 'We're like an extended family here, we know all about the residents and they know all about us. We're always talking to each other and the atmosphere is great.'
The home was well-staffed with enough staff on duty to meet people's needs at all times.
Staff were skilled and knowledgeable. They had a mixture of online and face to face training which they said was good quality and equipped them for their roles. Training included a comprehensive induction, and mandatory and specialist training to ensure staff could meet people's individual needs.
The registered manager ran the home efficiently and got on well with people, relatives and staff. People told us she was kind and approachable. People, relatives and staff were involved in making decisions about the home and their views and suggestions were listened to and acted upon.
The home's activity co-ordinator organised a programme of activities and trips out for people.
Staffing is adequate to meet needs but no details on low staff turnover or minimal agency use.
The home was well-staffed with enough staff on duty to meet people's needs at all times.
Activities programme has a coordinator with trips and games but lacks specialist or innovative approaches.
The home's activity co-ordinator organised a programme of activities and trips out for people.
AI Generated
Last inspected: February 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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