Working at Brookhaven

Safeguarding champions... wide range of risk assessments... managed medicines safely... Records showed lessons had been learned following events when things had gone wrong, such as accidents and safeguarding incidents.

Staff members felt able to approach the managers with any concerns... 'Staff who work here feel valued. We have a happy staff team.'

All employees received an in-depth induction programme... Records showed a broad range of mandatory training was provided. More training was available, specific to the needs of people who lived at the home. Staff were regularly supervised and formal appraisals were conducted.

The registered manager was a strong leader and totally committed to making continuous improvements. 'I feel very positive about the future of Brookhaven. It is certainly the best place I have worked. Staff who work here feel valued. We have a happy staff team.'

'Recovery Star' model... innovative 'Champion Model'... wide range of leisure activities tailored... drum session... guitar... football... cooking... garden and wildlife projects... paid employment at the home... progress was monitored and measured using a scoring system.