Last updated: 9 February 2026
"Exceptional leadership and supportive culture with stable staffing and good training, but activities programme lacks specialist or innovative elements."
2022 inspection: Assured on infection prevention, PPE use, testing; per 2019: Risks assessed regularly, medicines safe, incidents investigated and shared.
Per 2019 comprehensive inspection: Staff felt very well supported, nurtured and valued with high satisfaction, equality, inclusion and long-term employment.
Per 2019 comprehensive inspection: Excellent recruitment and retention, did not require agency staff, very little staff turnover; 2022: measures to mitigate COVID-19 staff pressures.
Per 2019 comprehensive inspection: Staff encouraged to source specialist courses e.g. Parkinson’s and motor neurone disease, regular supervisions and appraisals.
Per 2019 comprehensive inspection: Service leadership was exceptional and distinctive; staff told us they felt very well supported, nurtured and valued.
Per 2019 comprehensive inspection: Varied programme 7 days/week by activity co-ordinator including entertainers, petting animals, national days, outings, themed lunches.
Activities offer variety like pet visits, outings and themed events but no specialist programmes or innovative methods to make the role more creatively fulfilling.
Per 2019 comprehensive inspection: A varied activities programme was offered to people seven days a week including petting animals, entertainers, national days, outings.
AI Generated
Last inspected: May 2019
Management Quality
Well-led: Outstanding
Direct feedback from current and former employees

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