Working at Brookfield Support Centre
Park Road, St Helens, WA9 1HE
Operated by St Helens Council
39 bedsResidential homes
Workplace Score
5.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.6/10
Key Finding
"Staff feel supported with good training and supervision, but activities are limited to therapies and staffing is just adequate."
Safety & Risk
6/10
✓
Systems were in place to record and act upon any safeguarding concerns. Risks to people's health and well-being were assessed and guidance was available for staff (2023).
Staff Culture
6/10
✓
Per 2018 comprehensive inspection: We asked staff if they felt supported by the manager and they all said that they did, one staff member said 'Oh yes you can go to them with anything'.
Staffing Levels
5/10
!
Per 2018 comprehensive inspection: There appeared to be enough staff on duty on the day of the inspection and we saw records to show that this had been consistent.
Training & Dev
6/10
✓
Per 2018 comprehensive inspection: Staff had regular supervision meetings and a planned annual appraisal. Each staff member had attended and successfully completed the provider's induction schedule and the Care Certificate.
Management
6/10
✓
The registered manager had a clear understanding of their role and regulatory requirements. Staff understood their role (2023).
Programmes
4/10
!
Per 2018 comprehensive inspection: Brookfield Support Centre had a programme of activities for those staying in the home, however the majority of people's activities were the therapies that had been agreed.
Points to consider
Staff numbers are just adequate with no info on stable teams or agency use, so shifts might get busy.
Per 2018 comprehensive inspection: There appeared to be enough staff on duty on the day of the inspection and we saw records to show that this had been consistent.
No proper activities coordinator or varied fun programmes, mostly just helping with therapies and rehab.
Per 2018 comprehensive inspection: the centre had a programme of activities for those staying in the home, however the majority of people's activities were the therapies that had been agreed.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews