Working at Brookfield Residential Care Home Limited
St Anns Road, Manchester, M25 9QE
Operated by Brookfield Residential Care Home Limited
14 bedsResidential homes
Workplace Score
4.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.6/10
Key Finding
"Staff feel supported in a positive team with stable staffing, but no registered manager yet and training gaps hold it back."
Safety & Risk
5/10
!
Care plans were not always robust and did not provide clear guidance on how to manage risks... Following our visit the provider informed us a full review of care plans and risk assessments had been initiated.
Staff Culture
6/10
✓
Staff spoke positively about working at the home... Staff said they felt part of a team and were well supported. One staff member said, 'You cannot fault either of them; I can approach them with any concerns or queries, always heard and listened to.'
Staffing Levels
5/10
!
Staffing at Brookfield was stable, with little turnover... Due to recent changes within the team the provider had identified additional staffing was required. Further recruitment was being made to help provide more flexibility in support.
Training & Dev
4/10
!
However, there were gaps in training. The provider told us they were exploring training and development needs of staff... The provider also recognised supervisions needed to be more meaningful.
Management
3/10
✕
The registered manager had recently resigned from their post. A new manager appointment had been made, and an application was being made to register with CQC.
Programmes
4/10
!
The provider had told us they were exploring activities and opportunities for people both in and away from the home... daily outings, taking public transport to local shops and cafes. One person regularly cooked the evening meal for everyone.
Points to consider
No permanent manager in place yet, since the old one resigned and the new one is still applying to be registered.
The registered manager had recently resigned from their post. A new manager appointment had been made, and an application was being made to register with CQC.
Training has gaps and supervisions are not detailed enough to really help staff grow.
there were gaps in training... supervision sessions needed to evidence more meaningful discussions with staff and further updates in training were planned
Need to hire more staff due to recent team changes, so people have been covering extra hours.
Due to recent changes within the team the provider had identified additional staffing was required... to minimise the number of hours staff had been covering
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews