Working at Brookfield House Care Home
Brookfield Park, Nantwich, CW5 7AD
Operated by Brookfield House Care Home Limited
51 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.6/10
Key Finding
"Supportive managers, stable staffing without agency use, and a positive team culture shine through, but occasional safety slips like call bells out of reach need attention."
Safety & Risk
6/10
✓
Systems were in place to help protect people from the risk of abuse... Medicines were managed safely. However, on occasions call bells were not within reach... staff did not always robustly follow [PPE] guidance.
Staff Culture
7/10
✓
Staff spoke positively about the registered manager and the support they received. They told us they worked well as a team and felt supported. There was a homely and friendly atmosphere.
Staffing Levels
7/10
✓
The provider had recently recruited several new care staff; this meant the service was no longer reliant on the use of agency staff. Staffing levels were flexible and... increasing in the evening.
Training & Dev
6/10
✓
People were supported by staff who received appropriate training and supervision... New staff completed an induction... Staff were positive about the training and support they received.
Management
7/10
✓
The registered manager and deputy led by example and were very visible, they knew people well... Staff spoke positively about the registered manager and the support they received.
Programmes
6/10
✓
There was an activity programme and some planned entertainment... activity coordinator... games like picture bingo and dominoes... took me outside and we walked.
Points to consider
Activities are mostly basic games like bingo and dominoes with a part-time coordinator, so the job lacks more creative or specialist options.
games like picture bingo and dominoes... The service employed an activity coordinator, who was currently arranging activities on a part time basis.
Training covers the basics like induction and the Care Certificate but no specialist courses or funded qualifications mentioned.
New staff completed an induction to their role, including shadowing and training. Staff new to care were required to complete The Care Certificate.
Occasional safety slips like call bells out of reach or sloppy glove removal mean you have to stay extra alert.
on occasions staff had not left them within reach... staff did not always robustly follow guidance in relation to the removal of gloves.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews