Working at Brookfield
26 Bedlam Lane, Coventry, CV6 6AR
Operated by Dignus Healthcare Limited
6 bedsResidential homes
Workplace Score
6.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.3/10
Key Finding
"Staff praise the manager and strong safeguarding protect people, but unclear staff retention and basic training without development hold it back."
Safety & Risk
7/10
✓
People were protected from the risk of abuse. Staff had received training in safeguarding vulnerable people and low level concerns had been reported to the local authority.
Staff Culture
6/10
✓
We received positive feedback from staff and health professionals about the registered manager. Staff meetings were taking place during which important information about the service was passed to staff.
Staffing Levels
6/10
✓
Staffing levels were sufficient to meet the needs of people using the service. We observed an appropriate number of staff in post throughout the inspection and rotas confirmed these levels were consistent.
Training & Dev
6/10
✓
Staff had completed training they needed to carry out their role. This included training in moving and handling, safeguarding, food hygiene and infection control. Specific training had also been provided around the use of physical intervention.
Management
7/10
✓
We received positive feedback from staff and health professionals about the registered manager.
Programmes
6/10
✓
Records also showed that activities such as going to church, horse riding, baking and swimming were some of the things people had participated in.
Points to consider
Enough staff to meet needs safely but no word on whether the team stays stable long-term or uses agency workers.
Staffing levels were sufficient to meet the needs of people using the service. We observed an appropriate number of staff in post throughout the inspection and rotas confirmed these levels were consistent.
Training covers basics like safeguarding and moving people plus some on physical intervention but no career development or funded qualifications.
Staff had completed training they needed to carry out their role. This included training in moving and handling, safeguarding, food hygiene and infection control. Specific training had also been provided around the use of physical intervention.
Varied activities like horse riding, swimming and baking add interest to the day but no activities coordinator or special innovative programmes.
Records also showed that activities such as going to church, horse riding, baking and swimming were some of the things people had participated in.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews