Working at Brookfield
4 Brookfield Avenue, Castleford, WF10 4BJ
Operated by Care Worldwide (Carlton) Limited
3 bedsResidential homes
Workplace Score
7.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.1/10
Key Finding
"Supportive management and a positive staff culture where people love coming to work, but adequate staffing lacks stable team details and activities need a dedicated coordinator."
Safety & Risk
7/10
✓
People were protected from abuse and poor care. Staff had a good understanding of people's needs.
Staff Culture
8/10
✓
Staff comments included they had, 'Never felt so well supported.' and they loved coming to work.
Staffing Levels
6/10
✓
The service had enough appropriately skilled staff to meet people's needs and keep them safe.
Training & Dev
7/10
✓
Managers ensured that staff had relevant training, regular supervision and appraisal.
Management
8/10
✓
Support staff told us the registered manager was accessible, supportive and committed to the continued improvement of the service.
Programmes
6/10
✓
People were involved in the community and taking part in a wide range of community-based activities. The service had started to design and build a sensory garden together with people.
Points to consider
Staffing is adequate but nothing special, no details on low staff turnover or agency use to show stable teams.
The service had enough appropriately skilled staff to meet people's needs and keep them safe.
Activities include trips and a sensory garden but no dedicated coordinator or specialist therapeutic programmes to make the role more varied.
The service had started to design and build a sensory garden together with people and sought activities which were of specific interest for them.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews