Working at Brookfield Care Home
High Street, Middlesbrough, TS6 8DX
Operated by SSL Healthcare Ltd
30 bedsResidential homes
Workplace Score
5.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.7/10
Key Finding
"Good management with regular checks and enough staffing, but medicine record keeping and staff supervision are not always up to date."
Safety & Risk
4/10
!
We found some areas of medicine management and administration were not always up to date. This included daily record keeping.
Staff Culture
6/10
✓
The provider was consulting with staff and looking for creative ways to improve staff moral following the pandemic.
Staffing Levels
6/10
✓
Enough staff were on duty to meet people's assessed needs and spend quality time with them.
Training & Dev
5/10
!
Staff did not always receive supervisions to support them in their roles. Work was planned to ensure staff received required supervision and support to carry out their roles and raise any concerns.
Management
7/10
✓
The registered manager had implemented a range of checks and audits to maintain standards and identify any areas that may require improvement.
Programmes
5/10
!
Per 2020 comprehensive inspection: The service had appointed a new activity co-ordinator... We received mixed feedback on activities.
Points to consider
Medication record keeping isn't always up to date, which could cause mistakes.
We found some areas of medicine management and administration were not always up to date. This included daily record keeping.
Staff don't always get regular supervision to support them in their roles.
Staff did not always receive supervisions to support them in their roles.
Activities have a coordinator but get mixed feedback, so they aren't always engaging.
Per 2020 comprehensive inspection: We received mixed feedback on activities. The provider was reviewing the support available to the activity co-ordinator to ensure activities continued to improve.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2021
Good
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews