Working at Brookfield
18 Brookfield Road, Warrington, WA13 0PZ
Operated by Barchester Healthcare Homes Limited
27 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.0/10
Key Finding
"Stable staffing with no agency use and strong safety measures, but weaker leadership support and team spirit hold it back."
Safety & Risk
8/10
✓
Staff were observed complying with infection prevention and control (IPC) procedures; staff were wearing the correct PPE... robust COVID-19 testing regime; dedicated COVID-19 IPC lead in place.
Staff Culture
6/10
✓
Per 2018 comprehensive inspection: Management and staff spoke with clarity and enthusiasm about their roles and the service they offered.
Staffing Levels
8/10
✓
Staffing levels were effectively managed; measures were in place to ensure people were supported by a consistent staff team; no agency staff were required at the home.
Training & Dev
7/10
✓
Per 2018 comprehensive inspection: Staff completed refresher training and were supported through regular supervision and an annual appraisal.
Management
6/10
✓
Per 2018 comprehensive inspection: The manager has an open door policy and are always available to speak to.
Programmes
7/10
✓
Per 2018 comprehensive inspection: The local nursery children visited the service regularly... 'ready to hatch' programme... people visit the local hotel for afternoon tea.
Points to consider
Manager is accessible with an open door policy, but no staff comments about feeling well supported or strong leadership relations.
Per 2018 comprehensive inspection: The manager has an open door policy and are always available to speak to.
Staff speak positively about their roles, but no strong quotes on team spirit, feeling valued, or open communication.
Per 2018 comprehensive inspection: Management and staff spoke with clarity and enthusiasm about their roles and the service they offered.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews